Astro & Vastu

Terms & Service

TERMS AND CONDITIONS

Welcome to Astrology and Vastu! These Terms and Conditions ("Terms") outline the rules and guidelines for accessing and using our website, located at https://astrologyandvastu.com, as well as any services, content, and products we offer. By accessing, browsing, or using any of our services, you fully agree to comply with and be legally bound by these Terms. You must read and understand these Terms thoroughly, as they govern your relationship with us. If you do not agree with any part of these Terms, we kindly request that you refrain from using our Site and services.

USER CONSENT

By accessing and using the services provided by Astrology and Vastu, you acknowledge and provide your explicit consent to be bound by these Terms and Conditions. This consent forms a legally binding agreement between you and Astrology and Vastu, ensuring that both parties adhere to the responsibilities and obligations outlined within this agreement.

As a user, by continuing to use our Site and services, you agree to comply with all the stipulations set forth in these Terms. This includes respecting the guidelines, rules, and policies established for the proper and ethical use of our services. Should you disagree with any part of these Terms, we urge you not to access or use the Site or its services.

In addition to the Terms and Conditions, you are also agreeing to our Privacy Policy, which details how Astrology and Vastu collects, uses, stores, and protects your personal data. By consenting to these Terms, you understand and accept the practices described in our Privacy Policy regarding the handling of your personal information. Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your data as per the outlined policy.

It is important to note that your consent to these Terms and the Privacy Policy is not optional; they form an integral part of your use of the Site and its services. Any breach of these Terms may result in the suspension or termination of your access to our services, depending on the severity of the violation.

By proceeding to engage with Astrology and Vastu, you are affirming that you fully understand and agree to the terms presented herein. We recommend that you regularly review the Terms and Privacy Policy, as they may be updated to reflect changes in services or regulations.

GENERAL DESCRIPTION

Astrology and Vastu is a platform designed to offer personalized astrological consultations, Vastu Shastra advice, and other spiritual services aimed at enhancing the well-being of our users. Our goal is to provide insightful guidance for individuals seeking clarity, harmony, and direction in both their personal and professional lives. Whether you're looking for astrological advice to make key life decisions or exploring the principles of Vastu to improve the energy in your home or workspace, our services are tailored to meet your unique needs.

In addition to astrological and Vastu consultations, we provide a range of services, including the ability to book online poojas (spiritual rituals) with expert practitioners, all of which are performed with the utmost respect and adherence to traditional practices. Our e-commerce platform offers a curated selection of spiritual products, such as gemstones, yantras, and other sacred items, to support your spiritual journey.

All services provided through our website are for informational purposes only and are intended to guide users toward personal growth, spiritual enrichment, and problem-solving. While our consultations and advice can offer valuable perspectives, they are not meant to replace professional guidance in other areas such as legal, medical, financial, or psychological matters. We encourage users to seek appropriate professional advice when necessary.

We are committed to offering a platform that is both accessible and meaningful, helping our users explore the wisdom of astrology and Vastu with ease. However, it is important to remember that the advice, recommendations, and information provided on our Site should be viewed as guidance and not as a guarantee of specific results.

REGISTRATION AND ELIGIBILITY

In order to access specific features of the Astrology and Vastu website, such as booking astrological consultations, purchasing spiritual products, or making online pooja bookings, you may be required to create and maintain a registered account. By registering, you gain access to personalized services tailored to your needs and preferences.

To be eligible to register, you must meet the following criteria:

  • Age: You must be at least 18 years old to create an account and use the services provided on our Site. If you are under 18, you are not authorized to use our services, and you must seek parental or guardian consent before doing so.
  • Accurate Information: When registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for ensuring that all the details you provide are truthful and accurate. If any of your account information changes, it is your responsibility to update it promptly to keep your account current.
  • Security of Account: Upon registration, you will create a username and password to secure your account. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you agree to notify Astrology and Vastu immediately.
  • Responsibility for Activities: By registering and using our services, you agree to take full responsibility for all activities conducted under your account, whether or not you personally performed them. This includes any purchases, consultations, or interactions made through your account.

We reserve the right to suspend or terminate your account if we believe that the information you have provided is false or if you violate these Terms and Conditions. By completing the registration process, you agree to these terms and affirm that you meet the eligibility requirements.

FEATURE: “Consult With Astrologer”

At Astrology and Vastu, we offer the “Consult with Astrologer” feature, allowing users to connect directly with professional astrologers for personalized guidance. This service is designed to provide valuable astrological insights to help with personal, spiritual, or professional matters.

The Consult with Astrologer feature is intended solely for guidance and is not a substitute for professional advice in legal, medical, financial, or other professional fields. While our astrologers aim to offer meaningful advice, please note that this guidance should not be used as the sole basis for critical decisions. We recommend consulting with qualified professionals for advice in these areas.

Please take note of the following:

  • Privacy and Confidentiality: Your privacy is important to us. While all consultations are kept confidential, please be aware that all calls made through the “Consult with Astrologer” feature may be recorded. These recordings are solely for internal use to ensure high-quality service and adherence to our policies.
  • Call Recordings: To maintain quality and consistency in our services, all calls with astrologers may be recorded. These recordings are stored securely and used exclusively for the purpose of enhancing the service and ensuring compliance with our terms.
  • Service Limitations: The guidance provided through this service is based on astrological principles and should not be considered as a replacement for legal, medical, or financial advice. We cannot guarantee specific outcomes from consultations, and all advice given is for reflection and insight purposes only. Decisions based on the advice provided should be made carefully, and we strongly encourage you to seek professional help when needed.

By using the “Consult with Astrologer” feature, you acknowledge that you understand the nature of this service and agree to the conditions outlined above.

BOOK ONLINE POOJA

At Astrology and Vastu, we offer users the ability to book online poojas (spiritual rituals) directly through our website. This service is designed to provide a seamless experience for those seeking to perform poojas for various spiritual, personal, or family-related reasons. Each pooja is performed by expert practitioners who adhere to traditional methods and rituals, ensuring a meaningful and sacred experience.

Before booking a pooja, please review the following important details:

  • Pooja Details: Each pooja available on our platform comes with specific information about the process, rituals, and purpose. It is essential that you read and understand these details to ensure that the pooja you select meets your requirements and intentions.
  • Fees and Payment: The fees for each pooja are clearly mentioned on the booking page. By booking a pooja, you agree to pay the specified amount. Payments must be made in full prior to the scheduled date of the pooja. All payments are processed securely through our platform.
  • Refund Policies: We encourage you to carefully review our refund policy before booking a pooja. Refunds for pooja bookings are subject to the terms outlined on our Site. In case of cancellations or changes to the schedule, we will attempt to accommodate your requests based on availability, but refunds may be subject to conditions.
  • Scheduling and Delays: We strive to perform each pooja as scheduled and in a timely manner. However, due to unforeseen circumstances such as weather conditions, religious holidays, or other operational issues, delays may occur. While we make every effort to adhere to the scheduled time, we cannot be held liable for any delays or changes in the timing of the pooja. In such cases, we will notify you promptly.

By booking a pooja through Astrology and Vastu, you agree to comply with these terms and conditions and understand the process and responsibilities associated with the service.

E-COMMERCE

Astrology and Vastu provides an online e-commerce platform where users can purchase a variety of spiritual products, including gemstones, yantras, religious artifacts, and other sacred items designed to support your spiritual journey. Our goal is to offer high-quality products that align with your spiritual needs, but please review the following important details before making a purchase:

  • Product Availability and Pricing: The prices and availability of products listed on our Site are subject to change without notice. While we strive to ensure that all product information is accurate, we cannot guarantee that products will be available at the time of your order or that prices will remain the same after purchase. Prices may vary based on stock levels, special offers, or other factors beyond our control.
  • Order Processing: All orders placed through our Site are subject to our cancellation and refund policy. We encourage you to carefully review our terms before making a purchase. Once an order is confirmed, we will process it promptly; however, delays may occur based on stock availability or shipping constraints.
  • Product Expectations: While we aim to provide high-quality spiritual products that meet your expectations, we do not guarantee that every product will meet your personal preferences or that the products will exactly match the descriptions or images presented on our Site. Differences in appearance, size, color, or other attributes may occur, as these are often influenced by factors such as material availability, manufacturing processes, or lighting conditions in product images.
  • Returns and Refunds: All products are subject to our return and refund policy, which you can review before making any purchase. We strive to provide a satisfactory shopping experience, but please note that certain items may not be eligible for return or refund due to hygiene, customization, or other specific conditions.

By making a purchase through Astrology and Vastu’s e-commerce platform, you agree to abide by the terms and conditions outlined above, including our cancellation and refund policies.

WEBSITE CONTENT

The content provided on Astrology and Vastu, including but not limited to text, graphics, logos, images, videos, audio clips, software, and other materials, is the exclusive property of Astrology and Vastu and is protected by copyright and other intellectual property laws. All such content is made available to users for personal, non-commercial use, and any other use without express written permission from Astrology and Vastu is strictly prohibited.

  • Ownership and Protection: All materials available on our Site are owned, controlled, or licensed by Astrology and Vastu and are protected under international copyright, trademark, and other intellectual property laws. This includes the design, layout, graphics, text, and any proprietary content found on our Site.
  • Unauthorized Use: You are prohibited from copying, reproducing, distributing, modifying, displaying, or creating derivative works from any part of the content available on the Site without obtaining prior written consent from Astrology and Vastu. Any unauthorized use of the content, whether for commercial or personal purposes, may violate copyright laws and result in legal consequences.
  • Limited License: Astrology and Vastu grants you a limited, non-exclusive, non-transferable license to access and view the content on the Site for your personal, non-commercial use. This license does not allow you to download, redistribute, or otherwise use the content for commercial purposes unless explicitly permitted by us.

By using the Astrology and Vastu website, you agree to respect our intellectual property rights and adhere to the rules regarding the use of content as outlined above.

USER ACCOUNT ACCESS

To use certain features of the Astrology and Vastu website, you may be required to create an account. By doing so, you agree to maintain the confidentiality of your account credentials, including your username and password. It is your responsibility to ensure that your login details are secure and not shared with anyone else.

  • Confidentiality of Account Credentials: You are responsible for safeguarding the confidentiality of your account credentials. Under no circumstances should you share your login information with others. Any unauthorized use or access of your account, whether intentional or accidental, is solely your responsibility.
  • Responsibility for Account Activity: You are fully responsible for all activities that occur under your account, including any transactions, bookings, or interactions with astrologers or products on the Site. If you believe your account has been compromised or that someone has accessed it without your permission, you must notify Astrology and Vastu immediately. We recommend changing your password regularly for added security.
  • Unauthorized Access: Astrology and Vastu is not liable for any unauthorized access, use, or activities under your account. While we take appropriate measures to protect your information, we cannot guarantee the complete security of your account or data. It is important that you follow best practices for online security, including using strong passwords and keeping your credentials confidential.

By using the Astrology and Vastu website and registering an account, you agree to assume full responsibility for the security and activity associated with your account.

PRIVACY POLICY

At Astrology and Vastu, we value the privacy and security of your personal information. Our Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website and services. By accessing or using our services, you consent to the collection and processing of your personal data in accordance with this policy.

Information We Collect

We may collect personal information from you when you use our services, register an account, book a pooja, consult with an astrologer, or make a purchase. This may include:

  • Personal Identifiable Information (PII): Your name, email address, phone number, mailing address, and payment details.
  • Usage Data: Information about how you interact with our website, such as your browsing history, IP address, and device information.
  • Transactional Data: Information related to your orders, consultations, or purchases, including payment details and transaction history.

How We Use Your Data

The personal data we collect is used to enhance your experience on our website and provide you with the services you request. Specifically, we may use your information to:

  • Process orders and bookings
  • Provide personalized astrology consultations
  • Send confirmations, updates, and promotional offers (with your consent)
  • Improve our services based on your preferences and feedback
  • Comply with legal obligations and enforce our terms and conditions

Data Security

We take the protection of your personal data seriously and implement various security measures to safeguard it from unauthorized access, alteration, disclosure, or destruction. While we employ advanced security technologies, no system is completely foolproof. We encourage you to take personal precautions, such as using strong passwords and logging out of your account when not in use.

Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or delivery services, and in compliance with legal requirements.

Your Rights

You have the right to access, update, or delete your personal data at any time. If you wish to exercise any of these rights, or if you have concerns about how we handle your data, please contact us directly.

For a more detailed description of our privacy practices, please review our full Privacy Policy.

BREACH AND TERMINATION

Astrology and Vastu takes violations of our Terms and Conditions seriously. If we determine that you have engaged in unauthorized use of our services or have breached any of these Terms, we reserve the right to suspend or terminate your account at our discretion, without prior notice. Such actions may be taken to protect the integrity of our services, users, and the platform.

Unauthorized Use

Any unauthorized use of our services, including but not limited to fraudulent activities, misuse of account credentials, or violation of intellectual property rights, will result in immediate action. We may also block or restrict your access to certain features or the entire website if we detect any suspicious or harmful activity linked to your account.

Breach of Terms

If we determine that you have violated any provision of these Terms, we may, at our sole discretion, suspend your access to our services or terminate your account. A breach may include, but is not limited to, actions such as:

  • Engaging in harmful or unlawful behavior
  • Unauthorized copying, sharing, or distribution of content
  • Misuse of personal data or attempting to exploit user information
  • Repeatedly violating any of the site’s rules, policies, or codes of conduct

Repeated Violations and Legal Action

In cases of repeated violations or serious breaches, we reserve the right to take further action, including pursuing legal remedies. This may include filing claims for damages or involving law enforcement if necessary. We will not hesitate to take such actions to protect our rights, the rights of our users, and the overall integrity of our platform.

By using our services, you acknowledge and agree that Astrology and Vastu has the right to terminate or suspend your access to the site at any time if a breach is identified, and that you are responsible for ensuring your actions comply with our Terms and Conditions.

DELIVERY, CANCELLATION, AND REFUND

At Astrology and Vastu, we are committed to providing prompt and efficient delivery of products and services to ensure a seamless experience for our users. However, please note the following important details regarding delivery, cancellations, and refunds:

Delivery

We strive to deliver all products and services in a timely manner. Delivery times for products may vary based on the type of product, location, and other factors, such as stock availability or shipping conditions. While we make every effort to fulfill orders promptly, delays may occur due to factors outside our control, including weather conditions, logistical issues, or holidays. We will notify you of any significant delays as soon as possible.

For services such as online pooja bookings or astrological consultations, we will strive to deliver the service at the scheduled time. However, unforeseen circumstances may cause minor delays. We encourage users to review the estimated delivery or service time at the time of booking and contact us if there are concerns regarding the timing.

Cancellations

If you wish to cancel a product order or service booking, you must do so in accordance with our cancellation policy. Cancellations must be made within a specified period after placing the order or booking the service. For certain items or services, cancellations may not be possible once the process has been initiated or the product has been shipped.

Please note that cancellations made after the allowed period may not be eligible for a refund, and we recommend reviewing our policy before making any purchase or booking.

Refunds

Refunds are granted only in specific circumstances, as outlined in our Refund Policy. These circumstances may include issues such as:

  • Incorrect or damaged products received
  • Services that were not provided as described or were not delivered
  • Order cancellations that meet the conditions for a refund

Refund requests must be submitted in accordance with our guidelines, and each request will be reviewed on a case-by-case basis. If a refund is approved, it will be processed through the same payment method used at the time of purchase. Please be aware that refunds may take several business days to process depending on your payment provider and circumstances.

We encourage you to carefully review our Refund Policy before making any purchases to understand your rights and obligations.

USER OBLIGATION

By accessing and using the Astrology and Vastu website and services, you agree to use our platform in a responsible, respectful, and lawful manner. You are expected to comply with the following obligations while interacting with our Site:

Responsible Use

  • Lawful Purposes: You agree to use our services solely for lawful purposes, in accordance with all applicable laws, regulations, and guidelines. You are prohibited from using our platform to engage in any illegal, harmful, or fraudulent activities.
  • Respectful Behavior: You agree to treat all users, astrologers, and staff with respect and courtesy. Harassment, abuse, or discrimination of any kind is not tolerated and may result in immediate suspension or termination of your account.

Content Restrictions

  • Inappropriate Content: You are prohibited from uploading, posting, or sharing any content that is inappropriate, offensive, or violates the rights of others. This includes, but is not limited to, offensive language, hate speech, graphic violence, or content that promotes illegal activities.
  • Prohibited Activities: You must not use the Site to upload, distribute, or promote any content that is defamatory, libelous, obscene, or otherwise objectionable. Additionally, you are prohibited from posting any content that infringes upon the intellectual property rights of others.
  • Illegal Content: The use of our Site to engage in or promote illegal activities, including but not limited to, fraud, identity theft, or distribution of malware or viruses, is strictly prohibited. Any attempt to compromise the security or functionality of the Site may result in legal action.

Accountability

  • Account Responsibility: You are fully responsible for the content you post and the actions you take while using our platform. If you violate these obligations, you may face penalties, including the suspension or termination of your account, and potential legal consequences.

By agreeing to use the Astrology and Vastu services, you acknowledge your responsibility to adhere to these obligations and ensure that your use of the Site remains lawful, respectful, and free from harmful content.

BANK ACCOUNT INFORMATION

To facilitate certain transactions on Astrology and Vastu, such as purchases, bookings, or payments for services, we may require you to provide bank account or payment details. These details are necessary to process payments, verify transactions, and ensure a smooth user experience on our platform.

Secure Payment Processing

We prioritize the security of your financial information. All payment details, including bank account information and credit/debit card details, are processed through secure, encrypted payment gateways. Our payment processing partners comply with industry-standard security protocols to ensure that your information is protected during each transaction.

Privacy and Data Protection

As outlined in our Privacy Policy, we are committed to handling your payment information with the utmost care. We do not store payment details longer than necessary to process your transactions, and we will not share your financial information with third parties, except as required to fulfill the services you request (e.g., payment processors).

Retention of Payment Data

Your payment details are stored only for the duration necessary to complete the transaction or for recurring services you may choose, such as subscription-based products or services. Once the transaction is processed, your payment data is securely deleted from our system in accordance with our data retention policy.

By using our services and providing payment information, you agree to the collection and processing of your financial data in line with our Privacy Policy and the specific transaction requirements.

RESTRICTED CONTENT

At Astrology and Vastu, we are committed to providing a safe and respectful environment for all users. As part of this commitment, we strictly prohibit the uploading, sharing, or promotion of any content that violates the following guidelines:

1. Child Endangerment

Any content involving the exploitation, harm, or abuse of children is strictly prohibited. This includes any content that promotes or depicts child labor, trafficking, or any form of child exploitation or abuse. Such content will be reported to the authorities immediately.

2. Inappropriate Content

Content that is deemed inappropriate, offensive, or harmful to others is prohibited. This includes, but is not limited to, discriminatory, offensive, or hateful content based on race, gender, religion, ethnicity, sexual orientation, or any other protected characteristic. We aim to foster an inclusive and respectful space for all users.

3. Sexual Content and Profanity

We do not allow sexually explicit, obscene, or profane content on our platform. This includes graphic depictions of sexual acts, lewd imagery, explicit language, or anything that is sexually suggestive or inappropriate for general audiences.

4. Hate Speech

Any content that promotes hatred, violence, or discrimination towards individuals or groups based on their race, religion, nationality, gender, sexual orientation, or other such categories will not be tolerated. Hate speech that incites violence or social unrest is strictly prohibited.

5. Bullying and Harassment

We have zero tolerance for any form of bullying, harassment, or intimidation, whether directed at individuals or groups. This includes targeted harassment, threats, or any content designed to belittle or cause harm to others emotionally or psychologically.

6. Dangerous Products

We prohibit the promotion, sale, or distribution of hazardous substances or products that pose a risk to health, safety, or well-being. This includes illegal drugs, unsafe or banned substances, and any products that encourage harmful behavior.

7. Black Magic, Witchcraft, Voodoo, and Tantrism

Content that endorses, promotes, or glamorizes occult practices, such as black magic, witchcraft, voodoo, or tantrism, is restricted. We encourage users to engage in practices that promote positivity, well-being, and personal growth rather than dangerous or harmful rituals.

ASTROLOGY AND VASTU SERVICES

Astrology and Vastu offers a wide range of personalized services designed to guide you through life's challenges and enhance your well-being. Our services include:

1. Astrological Consultations

Our team of professional astrologers provides in-depth astrological readings to help you gain insight into various aspects of your life, including career, relationships, health, and personal growth. These consultations are tailored to your specific needs, based on your birth chart and astrological details.

2. Vastu Guidance

Vastu Shastra, an ancient Indian science of architecture and design, plays a crucial role in bringing harmony and prosperity into your living and working spaces. Our experts provide Vastu consultations to help you optimize the energy flow in your home or office, ensuring a balanced and positive environment.

3. Spiritual Advice

We offer spiritual guidance to help you find peace, purpose, and clarity. Whether you are seeking answers to existential questions, spiritual growth, or overcoming personal obstacles, our experienced advisors provide advice rooted in ancient spiritual practices.

4. Online Pooja Bookings

Our platform allows users to book various types of poojas (rituals) online, which are performed by qualified priests. These poojas are designed to bring blessings, remove obstacles, and enhance positive energies in your life. Each pooja is personalized to suit your specific needs and can be performed for health, prosperity, protection, and spiritual growth.

5. Palmistry

Palmistry involves the reading of palm lines to gain insight into your personality, strengths, weaknesses, and life path. Our expert palmists analyze your hands to provide valuable guidance on your future and key aspects of your life.

6. Face Reading

Face reading, also known as physiognomy, is the art of interpreting a person’s facial features to understand their character and destiny. Our experienced face readers assess your facial structure and expressions to offer a deeper understanding of your personal traits and potential future.

7. Numerology

Numerology is the study of numbers and their mystical significance. By analyzing your birth date and name, our numerology experts offer insights into your life’s purpose, strengths, and challenges, providing a unique perspective on your life journey.

8. Personal Use Only

All services provided by Astrology and Vastu are meant for personal, non-commercial use only. The insights and advice provided through our consultations and services are intended to guide you on your personal journey and should not be used for commercial purposes.

9. Availability

Please note that all services are subject to availability and may require scheduling in advance. We strive to deliver timely and accurate services, but availability may vary depending on demand and the availability of our experts.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions (the "Terms") are governed by and shall be construed in accordance with the laws of India, without regard to its conflict of laws principles. By accessing or using the services provided on Astrology and Vastu (the "https://astrologyandvastu.com/ "), you agree to comply with these Terms and all applicable local, state, or international laws.

Any legal action or proceeding arising out of or related to your use of our Site and services, including disputes over the interpretation or enforcement of these Terms, will be exclusively conducted in the courts located in India, which will have sole jurisdiction over any disputes that arise. You agree that any claims or disputes related to the Site or these Terms will be handled in these courts, and you waive any objections to such venue or jurisdiction.

In the event of a dispute, you agree to submit to the personal jurisdiction of the relevant courts of India and agree that all legal actions will be resolved through a litigation process rather than through arbitration or other alternative dispute resolution mechanisms, unless specified otherwise in these Terms.

Further, you acknowledge that Astrology and Vastu may be subject to laws and regulations outside of your jurisdiction. Therefore, by accessing or using the Site from any location, you agree to adhere to all applicable laws and regulations, including those related to online conduct, content, and privacy.

Any legal action or claim arising out of or in connection with these Terms must be filed within 7 Days after the cause of action arises. Failure to file within the specified time frame will result in the claim being barred.

By agreeing to these Terms, you consent to the jurisdiction and venue specified above and understand that you are bound by the legal requirements of India in relation to the use of our services.

CONTACT US

For any questions about these Terms, please contact us at:
Email: info@astrologyandvastu.com

Phone: +91 9251658351